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How many sold technician hours does an auto repair shop need to break even?

Build realized labor revenue from completed repair orders, sold technician hours per order, and the achieved effective labor rate. Add realized parts sales from the same orders, then subtract parts cost, direct consumables, sublet work, payment fees, and a disclosed warranty and rework allowance. Compare contribution with operating EBITDA before maintenance, operating cash after maintenance, and depreciation-inclusive EBIT. Finally, test whether the resulting repair-order and sold-hour threshold fits both productive technician-hours and usable bay-hours.

What you will produce: Labor revenue, parts revenue, contribution per repair order, three labeled monthly results, break-even repair orders and sold hours for each boundary, technician-hour gap, bay-hour gap, lower physical capacity, and the signed gap between physical capacity and EBIT break-even.

Updated September 28, 2026 · Worked examples and editable worksheets

What to have ready

Bring closed repair-order records, customer authorizations, labor operations, sold and clock hours, realized labor revenue, parts sales and cost, freight, cores, returns, supplier credits, direct consumables, sublet work, payment costs, warranty and rework, paid roster, employer allowance, occupancy, standing costs, maintenance, depreciation, available technician-hours, bay-hours, parts-waiting time, equipment downtime, and collection dates.

Work through the calculation and decision

Conceptual Auto Repair Shop financial workbook connecting completed repair orders, realized labor and parts sales, sold technician hours, bay capacity, warranty and rework reserve, cash flow and break-even without claimed results.

What counts as a completed repair order?

Count one repair order when the authorized included work, required quality-control step, and customer or vehicle handoff satisfy the stated completion and revenue policy. Keep appointment, estimate, authorization, deposit, parts order, work in process, declined work, unpaid balance, warranty return, refund, and chargeback separate.

Keep complaint, diagnosis, labor operations, sold and clock hours, bay-hours, parts, direct costs, invoice, collection, quality control, warranty, and rework attached to the same order. Use an average only after the underlying closed-order records remain visible.

How should labor and parts enter break-even?

Calculate labor revenue from realized sold hours and the achieved effective labor rate. Calculate parts revenue and parts cost from the same completed-order mix. Keep paid technician wages in monthly payroll rather than counting them again as a direct cost per order.

Compare monthly contribution with three explicit boundaries. Operating EBITDA excludes the separate maintenance reserve and depreciation. Operating cash after maintenance adds the reserve. Depreciation-inclusive EBIT adds depreciation instead. Owner withdrawals, debt service, income tax, major replacement, and unentered costs remain outside all three.

Why must technician and bay capacity be tested separately?

Deduct training, meetings, documentation, cleanup, maintenance, warranty work, rework, and entered idle time from paid technician-hours. Reconcile bay-hours after inspection, staging, parts waiting, quality control, cleaning, equipment downtime, and rework. A profitable repair-order count is infeasible when either system cannot deliver it.

Compare exact and whole-order break-even with the lower physical ceiling. Preserve the signed gaps instead of silently reducing entered demand. Investigate authorization, diagnosis, parts availability, clock time, bay dwell, quality control, and warranty causes when actual usage exceeds the plan.

The reference mix produces $47,410.00 of monthly contribution before the paid roster and standing costs

Authored illustration · not a market estimate

This authored scenario uses 110 completed repair orders, 2.50 sold labor hours per order, a $145.00 realized labor rate per sold hour, and $275.00 of realized parts revenue per order. Repair-order volume, labor realization, parts mix and cost, bay time, rework, premises, and collection are planning assumptions rather than observed national or local performance.

The reference mix produces $47,410.00 of monthly contribution before the paid roster and standing costs
Input or resultCalculationReference
Realized labor revenue per order2.50 sold hours × $145.00$362.50
Realized parts revenue per orderEntered parts sales attached to the same completed order$275.00
Revenue per completed repair order$362.50 labor + $275.00 parts$637.50
Contribution per completed repair order$637.50 revenue − $206.50 entered variable cost$431.00
Monthly contribution110 completed orders × $431.00$47,410.00
Operating EBITDA$47,410.00 − $36,008.72 boundary$11,401.28
Cash after maintenance$47,410.00 − $38,508.72 boundary$8,901.28
Depreciation-inclusive EBIT$47,410.00 − $38,592.05 boundary$8,817.95
Cash break-even repair orders$38,508.72 ÷ $431.00 = 89.35; round up90 orders
Cash break-even sold hours89.35 orders × 2.50 sold hours223.37 sold hours
Entered physical ceilingLower calculated resources, capped by the research-bound management ceiling122 orders
Capacity gap versus whole cash break-even122 − 9032 orders

What this changes: The authored plan places cash-after-maintenance break-even 32 whole repair orders below the entered 122-order ceiling. Replace completed orders, sold and clock hours, effective labor rate, parts economics, bay dwell, parts delays, warranty and rework, premises, and collection with actual records before making a commitment.

Test Auto Repair Shop sold hours, break-even, technician time and bay capacity

Start with the illustrative example, then replace its inputs with your own assumptions. All money amounts are in USD. The result updates in this tab.

Illustrative result · assumptions apply

Realized labor revenue per completed repair order
$362.50
Realized total revenue per completed repair order
$637.50
Parts cost per completed repair order
$165.00
Payment cost per completed repair order
$14.02
Warranty and rework allowance per completed repair order
$11.48
Contribution per completed repair order
$431.00
Monthly labor revenue
$39,875.00
Monthly parts revenue
$30,250.00
Monthly completed-order revenue
$70,125.00
Monthly direct parts, supplies, sublet, payment and warranty cost
$22,715.00
Monthly contribution
$47,410.00
Loaded monthly payroll
$17,808.72
Operating EBITDA cost boundary
$36,008.72
Cash-after-maintenance cost boundary
$38,508.72
Depreciation-inclusive EBIT cost boundary
$38,592.05
Monthly operating EBITDA result
$11,401.28
Monthly cash result after maintenance
$8,901.28
Monthly depreciation-inclusive EBIT result
$8,817.95
Exact EBITDA break-even repair orders
83.55 orders
Whole EBITDA break-even repair orders
84 orders
Exact cash break-even repair orders
89.35 orders
Whole cash break-even repair orders
90 orders
Exact EBIT break-even repair orders
89.54 orders
Whole EBIT break-even repair orders
90 orders
Cash break-even sold technician-hours
223.37 sold hours
Entered warranty or rework incidents
4.4 incidents
Productive technician-hours after nonrepair and rework time
310.07 technician-hours
Direct clock technician-hours required
275 technician-hours
Remaining technician-hour capacity; negative means overbooked
35.07 technician-hours
Productive bay-hours after blocked and rework time
528 bay-hours
Direct bay-hours required
352 bay-hours
Remaining bay-hour capacity; negative means overbooked
176 bay-hours
Technician-supported whole-order capacity
124 orders
Bay-supported whole-order capacity
165 orders
Entered management whole-order ceiling
122 orders
Lower physical whole-order capacity
122 orders
Physical capacity minus whole EBIT break-even
32 orders

Whole-order EBIT break-even fits inside the entered technician, bay and management capacity. Sold hours, paid clock hours and bay-hours remain separate. An estimate, deposit, parts order, open invoice or warranty return is not another completed repair order. Paid roster wages remain in monthly payroll and are not counted again per order. This is an authored scenario, not observed demand or a guarantee.

Complete your decision record

Labor revenue, parts revenue, contribution per repair order, three labeled monthly results, break-even repair orders and sold hours for each boundary, technician-hour gap, bay-hour gap, lower physical capacity, and the signed gap between physical capacity and EBIT break-even. Enter the finding or number, the source and the next action for each row. “Supported” records your assessment of that item; it does not approve the business or certify completed research.

Working record for your business
Item and what to recordYour finding and evidenceStatus and next action
Repair-order ledgerOrder ID, vehicle, complaint, diagnosis, estimate, authorization, labor operations, sold hours, clock hours, bay-hours, parts, sublet work, invoice, collection, quality control, warranty, and rework
Paid capacityTechnician-hours and bay-hours by diagnosis, authorized repair, quality control, cleanup, training, meetings, parts waiting, maintenance, idle time, and rework
Parts and direct costParts sales and cost, freight, cores, returns, obsolete stock, supplier credits, consumables, sublet work, payment cost, and warranty recovery
Cost boundaryLoaded payroll, occupancy, standing costs, maintenance reserve, depreciation, and selected exclusions
DecisionSelected financial boundary, repair-order and sold-hour threshold, technician gap, bay gap, and the next price, mix, process, quality, capacity, or funding test

5 items have no evidence recorded yet.

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Choose your next action

Use the finding to change the plan
If your finding is…Your next action
Break-even exceeds technician capacityChange labor rate, order mix, direct cost, nonrepair time, rework, roster, or commitments before adding demand.
Break-even exceeds bay capacityChange vehicle flow, parts staging, authorization, bay dwell, equipment uptime, rework, accepted scope, or premises plan before promising the work.
The result works only with an unsupported parts margin or effective labor rateRetest actual closed repair orders and customer authorizations rather than treating a posted rate or markup policy as achieved revenue.

Errors that can change the result

  • Counting an estimate, deposit, open repair order, warranty return, or rework visit as another completed repair order.
  • Counting paid technician wages in monthly payroll and again as a direct cost per repair order.
  • Treating posted labor rate, parts markup, sold hours, or three open bays as achieved contribution or demand.
  • Calling an operating result owner income, debt capacity, or investment payback.

Apply this to your business

These operating formats match the decisions in this guide.

Auto Repair Shop

Independent three-bay general automotive repair shop with two full-time paid automotive service technicians plus one full-time paid owner-manager/service-advisor replacement-cost role, ordinary diagnostic and mechanical-repair equipment, and a defined passenger-car and light-truck scope

Open the operating guide and state profiles →
Apply the calculation to the Auto Repair Shop plan

Carry the completed-order policy, sold hours, labor rate, parts mix, technician and bay capacity, warranty and rework, and selected cost boundary into the opening plan and state reference pages. Values entered here are not automatically transferred to another calculator.

Continue with the next part of your plan

Sources and limits

The sources below provide the stated background. The worked examples, calculator defaults and decision exercises are authored teaching material. They do not establish market prices, local demand, legal applicability or completed state research.

Source pages checked September 28, 2026. Research and review standards · Report an issue

Editorial assessment

Let labor, parts, technician time, and bay time agree

Interpretation of an authored planning exercise

Use repair-order break-even only after labor revenue, parts revenue, direct costs, paid payroll, technician-hours, bay-hours, warranty and rework are reconciled to the same completed-order mix. The more conservative physical ceiling and selected financial boundary control the decision.

Use the EBITDA, cash-after-maintenance, and depreciation-inclusive EBIT boundaries, then round to whole repair orders and test the selected count against the entered technician-and-bay system before adding demand or a fixed commitment.

Worked example · Sources and limits

Human reviewedHow review works

Editorial coverage: Financial Models & Cash Flow Writer.

When you need a longer financial plan

Use a financial model to organize a broader forecast after defining your own operating assumptions. The site’s research, your worksheet entries and any purchased workbook are separate; entries are not transferred automatically.

Financial information disclaimer

Published research and calculations support business planning and education. They are not personalized financial, investment, tax or legal advice, and they do not guarantee costs, revenue, profit or financing. Estimates depend on the stated format, location, source periods and assumptions. Check the requirements and commitments that apply to your circumstances.